10 Steps You Need to Take to Start E-Commerce
Thanks to the growth in e-commerce, it has become quite easy to own an e-commerce site even with limited capital. It is estimated that 95% of shopping transactions will shift to the online world by 2040 as consumers become more accustomed to and trust online shopping.
However, entrepreneurs who want to be involved in the rising value of the e-commerce market may have many questions in their minds. In this article, we will examine what businesses that want to set up a digital store and start shopping online should do first. If you are ready, let's get started and look at the steps to be taken to start e-commerce.
1. Perform Product and Market Analysis
The products you will sell are of great importance in terms of e-commerce. Therefore, it is imperative that you do a very good market research first. It is a critical detail to do this research for both domestic and international markets.
In order to achieve efficient results for your business, you should be sure of what the consumer group you want to reach likes and what they buy.
2. Set up a System that can be Managed from a Single Panel
Have a management panel where you can easily manage your e-commerce site and make any changes you want. You should be able to access features such as creating categories, adding and removing products, page structures and managing users who are members of the site from a single panel.
3. Invest in Software and Hardware
It is very critical that your e-commerce site is structured on servers with a secure and robust infrastructure. Advanced security measures should be taken against cyber attacks and threats and programs that keep the site's backups up to date should be used.
You should also ensure the security of credit card information on your payment pages by using "SSL encryption systems".
4. Make Your Storefront Eye-Catching
The design of your e-commerce site should be user-friendly and at the same time as eye-catching as a store's storefront. When consumers come to your site, they should want to continue shopping and come back again. Therefore, you should look for ways to keep your storefront eye-catching.
You can also highlight popular products and campaigns on your e-commerce site, allowing your customers to more easily find products they are interested in. Don't forget to choose the colors of your site in accordance with the nature of the products you will sell.
5. Give Importance to the Cargo / Courier System
The process of customers receiving the products they purchase is one of the most open to complaints. Therefore, carefully determine the issues that may cause problems, from the product price to the number of days the product should be delivered, and make your plan accordingly.
You should also take steps regarding your stocks by anticipating that your business will grow. Of course, storage is also important in terms of the transportation of the products.
6. Use Search Engines
In order for your e-commerce site to stand out in searches, it must be introduced to search engines with the right keywords. Search engines index your e-commerce site according to the words in it, and it becomes easier for users to reach you through searches. Therefore, be careful to produce content that is compatible with SEO guidelines.
When advertising on search engines, consider how users may search for your products and make your choice by examining competitors and trends.
7. Diversify Your Payment Systems
When you set up an e-commerce site, you also need to offer practical solutions regarding payment. Complex or inadequate payment options are the biggest factors that cause users to abandon their purchases.
If your site has a complex or inadequate payment page, users may abandon their purchase. However, one-click payment and virtual POS features on your site will positively affect purchase rates.
8. Sell Omnichannel
You can include the following six basic international sales channels in your sales strategy:
a. Your e-commerce website – Your own digital space.
Online marketplaces – Amazon is at the forefront of online marketplaces. These platforms typically bring together a range of third-party products, displaying an almost infinite variety and number of products.
b. Mobile marketplaces – These platforms are a reflection of larger marketplaces, but the platform structure prioritizes mobile use. Unlike companies like Amazon worldwide, these platforms operate as mobile shopping applications from the very beginning. Some examples: Wish, Mercari, and OfferUp. We can give examples of this from Turkey: buket.com and letgo.com.
c. Social media platforms – You’ve probably heard of the usual suspects here: TikTok, Facebook, YouTube, and similar platforms.
d. Comparison shopping engines – Google Shopping is one example. The difference between comparison engines and marketplaces is that purchases happen on marketplaces. Comparison engines direct shoppers to e-commerce or retail sites to complete the purchase.
e. Brick-and-mortar – Sales that you make in a physical location.
9. Plan Your Supply Chain
Supply chain management used to be defined as a process consisting of the supply, storage and shipment of the product. However, with the developing information technology, this management style has also changed. Now, non-manufacturers can also supply products directly using the producer, distributor and wholesaler channels. In fact, as many successful e-commerce sites do today, they can supply the same product through more than one channel and offer it to their customers at more affordable prices.
10. Report Your Business
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